{"id":4070,"date":"2024-05-21T16:08:13","date_gmt":"2024-05-21T16:08:13","guid":{"rendered":"https:\/\/www.pix-star.com\/blog\/?p=4070"},"modified":"2024-05-21T16:08:14","modified_gmt":"2024-05-21T16:08:14","slug":"my-remote-control-stopped-working-what-to-do","status":"publish","type":"post","link":"https:\/\/www.pix-star.com\/blog\/faq-knowledge-base\/my-remote-control-stopped-working-what-to-do\/","title":{"rendered":"My remote control stopped working, what to do?"},"content":{"rendered":"\n<p>A few things you may try to quickly solve this issue:<\/p>\n\n\n\n<p>1- First try to <strong>restart the frame by unplugging the power adapter from the wall outlet<\/strong> during 15 seconds then plug it back.<\/p>\n\n\n\n<p>Wait for the frame to restart and try again.<\/p>\n\n\n\n<p>Is the remote working now?<\/p>\n\n\n\n<p>2- If not try to <strong>change the batteries inside the remote<\/strong> and try again.<\/p>\n\n\n\n<p>Be careful when you put the batteries inside as the direction of each battery is important.<\/p>\n\n\n\n<p>Does it work now?<\/p>\n\n\n\n<p>If it is still not working and your frame I less than 2 years old, contact us through the customer support link at the upper &nbsp;right corner on the main page of the www.pix-star.com web site.<\/p>\n\n\n\n<p>if your frame is older than 2 years then the remote is out of the warranty period so you need to buy a new one&nbsp;&nbsp;from our shop using this link:<\/p>\n\n\n\n<p>https:\/\/shop.pix-star.com\/collections\/all<br>Enjoy&nbsp;your pix-star.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A few things you may try to quickly solve this issue: 1- First try to restart the frame by unplugging the power adapter from the wall outlet during 15 seconds then plug it back. Wait for the frame to restart and try again. Is the remote working now? 2- If not try to change the [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":4146,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[11],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v16.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pix-star.com\/blog\/faq-knowledge-base\/my-remote-control-stopped-working-what-to-do\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"My remote control stopped working, what to do? - Pix-Star.com\" \/>\n<meta property=\"og:description\" content=\"A few things you may try to quickly solve this issue: 1- First try to restart the frame by unplugging the power adapter from the wall outlet during 15 seconds then plug it back. Wait for the frame to restart and try again. Is the remote working now? 2- If not try to change the [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.pix-star.com\/blog\/faq-knowledge-base\/my-remote-control-stopped-working-what-to-do\/\" \/>\n<meta property=\"og:site_name\" content=\"Pix-Star Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/PixstarUSA\/\" \/>\n<meta property=\"article:published_time\" content=\"2024-05-21T16:08:13+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-05-21T16:08:14+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.pix-star.com\/blog\/wp-content\/uploads\/2021\/04\/logo3.png\" \/>\n\t<meta property=\"og:image:width\" content=\"300\" \/>\n\t<meta property=\"og:image:height\" content=\"122\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.pix-star.com\/blog\/#organization\",\"name\":\"Pix-Star\",\"url\":\"https:\/\/www.pix-star.com\/blog\/\",\"sameAs\":[\"https:\/\/www.facebook.com\/PixstarUSA\/\",\"https:\/\/www.instagram.com\/pixstarframe\/\"],\"logo\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/www.pix-star.com\/blog\/#logo\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/www.pix-star.com\/blog\/wp-content\/uploads\/2021\/04\/logo3.png\",\"contentUrl\":\"https:\/\/www.pix-star.com\/blog\/wp-content\/uploads\/2021\/04\/logo3.png\",\"width\":300,\"height\":122,\"caption\":\"Pix-Star\"},\"image\":{\"@id\":\"https:\/\/www.pix-star.com\/blog\/#logo\"}},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.pix-star.com\/blog\/#website\",\"url\":\"https:\/\/www.pix-star.com\/blog\/\",\"name\":\"Pix-Star Blog\",\"description\":\"Pix-Star | The best WiFi digital picture frame, for the whole family\",\"publisher\":{\"@id\":\"https:\/\/www.pix-star.com\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.pix-star.com\/blog\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/www.pix-star.com\/blog\/faq-knowledge-base\/my-remote-control-stopped-working-what-to-do\/#primaryimage\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/www.pix-star.com\/blog\/wp-content\/uploads\/2024\/06\/Pix-star-blog-faq.jpg\",\"contentUrl\":\"https:\/\/www.pix-star.com\/blog\/wp-content\/uploads\/2024\/06\/Pix-star-blog-faq.jpg\",\"width\":726,\"height\":435,\"caption\":\"FAQ image\"},{\"@type\":[\"WebPage\",\"FAQPage\"],\"@id\":\"https:\/\/www.pix-star.com\/blog\/faq-knowledge-base\/my-remote-control-stopped-working-what-to-do\/#webpage\",\"url\":\"https:\/\/www.pix-star.com\/blog\/faq-knowledge-base\/my-remote-control-stopped-working-what-to-do\/\",\"name\":\"My remote control stopped working, what to do? - Pix-Star.com\",\"isPartOf\":{\"@id\":\"https:\/\/www.pix-star.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.pix-star.com\/blog\/faq-knowledge-base\/my-remote-control-stopped-working-what-to-do\/#primaryimage\"},\"datePublished\":\"2024-05-21T16:08:13+00:00\",\"dateModified\":\"2024-05-21T16:08:14+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.pix-star.com\/blog\/faq-knowledge-base\/my-remote-control-stopped-working-what-to-do\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.pix-star.com\/blog\/faq-knowledge-base\/my-remote-control-stopped-working-what-to-do\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.pix-star.com\/blog\/faq-knowledge-base\/my-remote-control-stopped-working-what-to-do\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.pix-star.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"My remote control stopped working, what to do?\"}]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","_links":{"self":[{"href":"https:\/\/www.pix-star.com\/blog\/wp-json\/wp\/v2\/posts\/4070"}],"collection":[{"href":"https:\/\/www.pix-star.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.pix-star.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.pix-star.com\/blog\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.pix-star.com\/blog\/wp-json\/wp\/v2\/comments?post=4070"}],"version-history":[{"count":1,"href":"https:\/\/www.pix-star.com\/blog\/wp-json\/wp\/v2\/posts\/4070\/revisions"}],"predecessor-version":[{"id":4071,"href":"https:\/\/www.pix-star.com\/blog\/wp-json\/wp\/v2\/posts\/4070\/revisions\/4071"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.pix-star.com\/blog\/wp-json\/wp\/v2\/media\/4146"}],"wp:attachment":[{"href":"https:\/\/www.pix-star.com\/blog\/wp-json\/wp\/v2\/media?parent=4070"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.pix-star.com\/blog\/wp-json\/wp\/v2\/categories?post=4070"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.pix-star.com\/blog\/wp-json\/wp\/v2\/tags?post=4070"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}