{"id":4066,"date":"2024-05-21T16:07:30","date_gmt":"2024-05-21T16:07:30","guid":{"rendered":"https:\/\/www.pix-star.com\/blog\/?p=4066"},"modified":"2024-05-21T16:07:31","modified_gmt":"2024-05-21T16:07:31","slug":"my-pix-star-frame-does-not-receive-pictures-sent-by-email-do-not-send-pictures-by-email-from-google-photos-to-your-frame-this-wont-work-import-your-albums-instead","status":"publish","type":"post","link":"https:\/\/www.pix-star.com\/blog\/faq-knowledge-base\/my-pix-star-frame-does-not-receive-pictures-sent-by-email-do-not-send-pictures-by-email-from-google-photos-to-your-frame-this-wont-work-import-your-albums-instead\/","title":{"rendered":"My Pix-Star frame does not receive pictures sent by email: DO NOT send pictures by email from google photos to your frame, this won&#8217;t work, import your albums instead."},"content":{"rendered":"\n<p>Hello,<\/p>\n\n\n\n<p>Regularly at the customer support we have users contacting us saying they can&#8217;t email from google photos to their frame.<\/p>\n\n\n\n<p>This is because when you email a picture from google photos&#8217;s web site to an email address they don&#8217;t send the picture at attachment, they send a web page instead with a link to the picture embedded, this won&#8217;t work with the pix-star email management system.<\/p>\n\n\n\n<p>You can try it sending a picture from google photos to yourself and you will see that the email you receive is not a typical email with picture in the attachment, it&#8217;s a beautiful web page in the email with a link to the picture and the picture embedded inside.<\/p>\n\n\n\n<p>So, if you want to access your google photos pictures from your Pix-Star we propose another solution which is to directly import google photos album into pix-star.com account , log into your pix-star.com account and then inside go to the left middle to:<\/p>\n\n\n\n<p>import external pictures.<\/p>\n\n\n\n<p>then click on the google photos icon and authenticate then you will see after a few seconds your google photos albums and you can click on &#8220;link it&#8221; to import them.<\/p>\n\n\n\n<p>Your pictures will be transferred to the frame and show up on the frame&#8217;s screen after a few minutes!<\/p>\n\n\n\n<p>The Pix-Star Team.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Hello, Regularly at the customer support we have users contacting us saying they can&#8217;t email from google photos to their frame. This is because when you email a picture from google photos&#8217;s web site to an email address they don&#8217;t send the picture at attachment, they send a web page instead with a link to [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":4146,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[11],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v16.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pix-star.com\/blog\/faq-knowledge-base\/my-pix-star-frame-does-not-receive-pictures-sent-by-email-do-not-send-pictures-by-email-from-google-photos-to-your-frame-this-wont-work-import-your-albums-instead\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"My Pix-Star frame does not receive pictures sent by email: DO NOT send pictures by email from google photos to your frame, this won&#039;t work, import your albums instead. - Pix-Star.com\" \/>\n<meta property=\"og:description\" content=\"Hello, Regularly at the customer support we have users contacting us saying they can&#8217;t email from google photos to their frame. This is because when you email a picture from google photos&#8217;s web site to an email address they don&#8217;t send the picture at attachment, they send a web page instead with a link to [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.pix-star.com\/blog\/faq-knowledge-base\/my-pix-star-frame-does-not-receive-pictures-sent-by-email-do-not-send-pictures-by-email-from-google-photos-to-your-frame-this-wont-work-import-your-albums-instead\/\" \/>\n<meta property=\"og:site_name\" content=\"Pix-Star Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/PixstarUSA\/\" \/>\n<meta property=\"article:published_time\" content=\"2024-05-21T16:07:30+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-05-21T16:07:31+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.pix-star.com\/blog\/wp-content\/uploads\/2021\/04\/logo3.png\" \/>\n\t<meta property=\"og:image:width\" content=\"300\" \/>\n\t<meta property=\"og:image:height\" content=\"122\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.pix-star.com\/blog\/#organization\",\"name\":\"Pix-Star\",\"url\":\"https:\/\/www.pix-star.com\/blog\/\",\"sameAs\":[\"https:\/\/www.facebook.com\/PixstarUSA\/\",\"https:\/\/www.instagram.com\/pixstarframe\/\"],\"logo\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/www.pix-star.com\/blog\/#logo\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/www.pix-star.com\/blog\/wp-content\/uploads\/2021\/04\/logo3.png\",\"contentUrl\":\"https:\/\/www.pix-star.com\/blog\/wp-content\/uploads\/2021\/04\/logo3.png\",\"width\":300,\"height\":122,\"caption\":\"Pix-Star\"},\"image\":{\"@id\":\"https:\/\/www.pix-star.com\/blog\/#logo\"}},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.pix-star.com\/blog\/#website\",\"url\":\"https:\/\/www.pix-star.com\/blog\/\",\"name\":\"Pix-Star Blog\",\"description\":\"Pix-Star | The best WiFi digital picture frame, for the whole family\",\"publisher\":{\"@id\":\"https:\/\/www.pix-star.com\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.pix-star.com\/blog\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/www.pix-star.com\/blog\/faq-knowledge-base\/my-pix-star-frame-does-not-receive-pictures-sent-by-email-do-not-send-pictures-by-email-from-google-photos-to-your-frame-this-wont-work-import-your-albums-instead\/#primaryimage\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/www.pix-star.com\/blog\/wp-content\/uploads\/2024\/06\/Pix-star-blog-faq.jpg\",\"contentUrl\":\"https:\/\/www.pix-star.com\/blog\/wp-content\/uploads\/2024\/06\/Pix-star-blog-faq.jpg\",\"width\":726,\"height\":435,\"caption\":\"FAQ image\"},{\"@type\":[\"WebPage\",\"FAQPage\"],\"@id\":\"https:\/\/www.pix-star.com\/blog\/faq-knowledge-base\/my-pix-star-frame-does-not-receive-pictures-sent-by-email-do-not-send-pictures-by-email-from-google-photos-to-your-frame-this-wont-work-import-your-albums-instead\/#webpage\",\"url\":\"https:\/\/www.pix-star.com\/blog\/faq-knowledge-base\/my-pix-star-frame-does-not-receive-pictures-sent-by-email-do-not-send-pictures-by-email-from-google-photos-to-your-frame-this-wont-work-import-your-albums-instead\/\",\"name\":\"My Pix-Star frame does not receive pictures sent by email: DO NOT send pictures by email from google photos to your frame, this won't work, import your albums instead. - 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