{"id":4042,"date":"2024-05-21T16:03:20","date_gmt":"2024-05-21T16:03:20","guid":{"rendered":"https:\/\/www.pix-star.com\/blog\/?p=4042"},"modified":"2024-05-21T16:03:21","modified_gmt":"2024-05-21T16:03:21","slug":"i-get-error-message-error-return-and-html-page-after-connecting-wi-fi-what-does-this-mean","status":"publish","type":"post","link":"https:\/\/www.pix-star.com\/blog\/faq-knowledge-base\/i-get-error-message-error-return-and-html-page-after-connecting-wi-fi-what-does-this-mean\/","title":{"rendered":"I get error message \u201cERROR, RETURN AND HTML PAGE\u201d after connecting Wi-Fi, what does this mean?"},"content":{"rendered":"\n<p>After connecting to your Wi-Fi network if you get a <strong>message \u201cERROR, return a HTML page\u201d<\/strong> on top of the main menu of the Pix-Star this is because you are connecting to an access point that requires a confirmation via a web browser to grant access to internet.<\/p>\n\n\n\n<p><strong>This mode is NOT supported by the Pix-Star<\/strong> because there is no web browser inside your Pix-Star.<\/p>\n\n\n\n<p>This happens with some routers (for example CISCO routers) that provide 2 accesses, one is the \u201cGUEST\u201d access and one is the \u201cMAIN\u201d access. If you use the MAIN access there will NOT be any such problem, once the security key is entered and the Wi-Fi is connected then the frame gets automatically access to Inernet.<\/p>\n\n\n\n<p>Only the GUEST access requires an additional step which is to open a web browser and enter some confirmation. <strong>This is not possible with the Pix-Star.<\/strong><\/p>\n\n\n\n<p>So check this, <strong>MAKE SURE you connect to the main access, do NOT use the GUEST access.<\/strong><\/p>\n\n\n\n<p>This may also happen if you try to connect to some public networks such as Hotels, Hospitals, Retiring Home, Airports, etc\u2026 Because these networks work differently, the connection to the Wi-Fi has no security but the access to internet is controlled once you open the web browser and enter some user name and password. This mode is also NOT supported by the Pix-Star.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>After connecting to your Wi-Fi network if you get a message \u201cERROR, return a HTML page\u201d on top of the main menu of the Pix-Star this is because you are connecting to an access point that requires a confirmation via a web browser to grant access to internet. This mode is NOT supported by the [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":4146,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[11],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v16.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pix-star.com\/blog\/faq-knowledge-base\/i-get-error-message-error-return-and-html-page-after-connecting-wi-fi-what-does-this-mean\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"I get error message \u201cERROR, RETURN AND HTML PAGE\u201d after connecting Wi-Fi, what does this mean? - Pix-Star.com\" \/>\n<meta property=\"og:description\" content=\"After connecting to your Wi-Fi network if you get a message \u201cERROR, return a HTML page\u201d on top of the main menu of the Pix-Star this is because you are connecting to an access point that requires a confirmation via a web browser to grant access to internet. This mode is NOT supported by the [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.pix-star.com\/blog\/faq-knowledge-base\/i-get-error-message-error-return-and-html-page-after-connecting-wi-fi-what-does-this-mean\/\" \/>\n<meta property=\"og:site_name\" content=\"Pix-Star Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/PixstarUSA\/\" \/>\n<meta property=\"article:published_time\" content=\"2024-05-21T16:03:20+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-05-21T16:03:21+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.pix-star.com\/blog\/wp-content\/uploads\/2021\/04\/logo3.png\" \/>\n\t<meta property=\"og:image:width\" content=\"300\" \/>\n\t<meta property=\"og:image:height\" content=\"122\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.pix-star.com\/blog\/#organization\",\"name\":\"Pix-Star\",\"url\":\"https:\/\/www.pix-star.com\/blog\/\",\"sameAs\":[\"https:\/\/www.facebook.com\/PixstarUSA\/\",\"https:\/\/www.instagram.com\/pixstarframe\/\"],\"logo\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/www.pix-star.com\/blog\/#logo\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/www.pix-star.com\/blog\/wp-content\/uploads\/2021\/04\/logo3.png\",\"contentUrl\":\"https:\/\/www.pix-star.com\/blog\/wp-content\/uploads\/2021\/04\/logo3.png\",\"width\":300,\"height\":122,\"caption\":\"Pix-Star\"},\"image\":{\"@id\":\"https:\/\/www.pix-star.com\/blog\/#logo\"}},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.pix-star.com\/blog\/#website\",\"url\":\"https:\/\/www.pix-star.com\/blog\/\",\"name\":\"Pix-Star Blog\",\"description\":\"Pix-Star | The best WiFi digital picture frame, for the whole family\",\"publisher\":{\"@id\":\"https:\/\/www.pix-star.com\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.pix-star.com\/blog\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/www.pix-star.com\/blog\/faq-knowledge-base\/i-get-error-message-error-return-and-html-page-after-connecting-wi-fi-what-does-this-mean\/#primaryimage\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/www.pix-star.com\/blog\/wp-content\/uploads\/2024\/06\/Pix-star-blog-faq.jpg\",\"contentUrl\":\"https:\/\/www.pix-star.com\/blog\/wp-content\/uploads\/2024\/06\/Pix-star-blog-faq.jpg\",\"width\":726,\"height\":435,\"caption\":\"FAQ image\"},{\"@type\":[\"WebPage\",\"FAQPage\"],\"@id\":\"https:\/\/www.pix-star.com\/blog\/faq-knowledge-base\/i-get-error-message-error-return-and-html-page-after-connecting-wi-fi-what-does-this-mean\/#webpage\",\"url\":\"https:\/\/www.pix-star.com\/blog\/faq-knowledge-base\/i-get-error-message-error-return-and-html-page-after-connecting-wi-fi-what-does-this-mean\/\",\"name\":\"I get error message \\u201cERROR, RETURN AND HTML PAGE\\u201d after connecting Wi-Fi, what does this mean? 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