{"id":4038,"date":"2024-05-21T16:02:42","date_gmt":"2024-05-21T16:02:42","guid":{"rendered":"https:\/\/www.pix-star.com\/blog\/?p=4038"},"modified":"2024-05-21T16:02:43","modified_gmt":"2024-05-21T16:02:43","slug":"i-am-not-receiving-photos-sent-by-e-mail-to-my-pix-star-account-email-address","status":"publish","type":"post","link":"https:\/\/www.pix-star.com\/blog\/it\/faq-base-di-conoscenza\/non-ricevo-le-foto-inviate-via-e-mail-allindirizzo-e-mail-del-mio-account-pix-star\/","title":{"rendered":"Non ricevo le foto inviate via e-mail al mio account\/indirizzo e-mail Pix-Star!"},"content":{"rendered":"<p>\u00c8 necessario controllare alcune cose.<\/p>\n\n\n\n<p>1- <strong>PRIMO<\/strong>, accedere al proprio account web Pix-Star all'indirizzo www.pix-star.com e vedere nella casella di posta elettronica delle foto se le immagini sono arrivate.<\/p>\n\n\n\n<p>Li vedete l\u00ec?<\/p>\n\n\n\n<p>Se <strong>non<\/strong> allora MOLTO PROBABILMENTE si sta utilizzando l'indirizzo e-mail sbagliato per il telaio, tutti gli indirizzi e-mail dei telai Pix-Star hanno questo aspetto:<\/p>\n\n\n\n<p>xxxxx@<strong>mypixstar.com<\/strong><\/p>\n\n\n\n<p>dove \u00e8 stato scelto il valore \" xxxxx \" al momento della registrazione dell'unit\u00e0.<\/p>\n\n\n\n<p>L'errore pi\u00f9 comune \u00e8 quello di utilizzare l'estensione:<\/p>\n\n\n\n<p>xxxx@<strong>pix-star.com<\/strong><\/p>\n\n\n\n<p>questo \u00e8 <strong>SBAGLIATO<\/strong> lo fa <strong>NON<\/strong> lavoro.<\/p>\n\n\n\n<p>Se non si sta utilizzando l'indirizzo e-mail sbagliato, controllare se si riceve nella casella di posta elettronica un messaggio che rimbalza dalla rete, potrebbe esserci qualche indicazione di errore all'interno.<\/p>\n\n\n\n<p>Potete anche contattarci.<\/p>\n\n\n\n<p>2- <strong>SECONDO<\/strong>Se vedete l'immagine nella casella di posta elettronica del vostro account www.pix-star.com significa che l'e-mail \u00e8 stata decodificata correttamente dal nostro sistema, perfetto!!!<\/p>\n\n\n\n<p>Ora \u00e8 necessario verificare innanzitutto che la cornice sia visualizzata <strong>ONLINE<\/strong> nella parte superiore destra della pagina web, appena sotto LOG OUT.<\/p>\n\n\n\n<p>\u00c8 ONLINE?<\/p>\n\n\n\n<p>se <strong>s\u00ec<\/strong> attendere ancora qualche minuto, dovrebbe arrivare presto nella cornice.<\/p>\n\n\n\n<p>Se la cornice \u00e8 <strong>OFFLINE<\/strong>significa che non riesce ad accedere ai nostri server, di solito \u00e8 un problema di connessione Wi-Fi della struttura.<\/p>\n\n\n\n<p>\u00c8 possibile verificare questo aspetto e provare a riavviare il telaio scollegando il cavo di alimentazione per 15 secondi.<\/p>\n\n\n\n<p>Se non riuscite a trovare il motivo, contattateci via e-mail, senza dimenticare di fornire il vostro indirizzo e-mail Pix-Star. Vi aiuteremo a risolvere il problema.<\/p>","protected":false},"excerpt":{"rendered":"<p>\u00c8 necessario verificare alcune cose. 1. Per prima cosa, accedi al tuo account web Pix-Star all'indirizzo www.pix-star.com e controlla se le foto sono arrivate nella casella di posta elettronica. Le vedi l\u00ec? Se cos\u00ec non fosse, \u00e8 molto probabile che l'indirizzo e-mail utilizzato per la cornice sia sbagliato: tutti gli indirizzi e-mail delle cornici Pix-Star hanno l'aspetto [...].<\/p>","protected":false},"author":4,"featured_media":4146,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[11],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v16.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pix-star.com\/blog\/it\/faq-base-di-conoscenza\/non-ricevo-le-foto-inviate-via-e-mail-allindirizzo-e-mail-del-mio-account-pix-star\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"I am not receiving photos sent by e-mail to my Pix-Star account \/ email address! - Pix-Star.com\" \/>\n<meta property=\"og:description\" content=\"You need to check a few things. 1- FIRST, log in your Pix-Star web account at www.pix-star.com and see in the photo-mail inbox if the pictures have arrived. Do you see them there? If not then MOST PROBABLY you are using the wrong email address for your frame, all Pix-Star frames email address look like [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.pix-star.com\/blog\/it\/faq-base-di-conoscenza\/non-ricevo-le-foto-inviate-via-e-mail-allindirizzo-e-mail-del-mio-account-pix-star\/\" \/>\n<meta property=\"og:site_name\" content=\"Pix-Star Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/PixstarUSA\/\" \/>\n<meta property=\"article:published_time\" content=\"2024-05-21T16:02:42+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-05-21T16:02:43+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.pix-star.com\/blog\/wp-content\/uploads\/2021\/04\/logo3.png\" \/>\n\t<meta property=\"og:image:width\" content=\"300\" \/>\n\t<meta property=\"og:image:height\" content=\"122\" \/>\n<meta name=\"twitter:label1\" content=\"Tempo di lettura stimato\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minuto\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.pix-star.com\/blog\/#organization\",\"name\":\"Pix-Star\",\"url\":\"https:\/\/www.pix-star.com\/blog\/\",\"sameAs\":[\"https:\/\/www.facebook.com\/PixstarUSA\/\",\"https:\/\/www.instagram.com\/pixstarframe\/\"],\"logo\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/www.pix-star.com\/blog\/#logo\",\"inLanguage\":\"it-IT\",\"url\":\"https:\/\/www.pix-star.com\/blog\/wp-content\/uploads\/2021\/04\/logo3.png\",\"contentUrl\":\"https:\/\/www.pix-star.com\/blog\/wp-content\/uploads\/2021\/04\/logo3.png\",\"width\":300,\"height\":122,\"caption\":\"Pix-Star\"},\"image\":{\"@id\":\"https:\/\/www.pix-star.com\/blog\/#logo\"}},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.pix-star.com\/blog\/#website\",\"url\":\"https:\/\/www.pix-star.com\/blog\/\",\"name\":\"Pix-Star Blog\",\"description\":\"Pix-Star | The best WiFi digital picture frame, for the whole family\",\"publisher\":{\"@id\":\"https:\/\/www.pix-star.com\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.pix-star.com\/blog\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"it-IT\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/www.pix-star.com\/blog\/faq-knowledge-base\/i-am-not-receiving-photos-sent-by-e-mail-to-my-pix-star-account-email-address\/#primaryimage\",\"inLanguage\":\"it-IT\",\"url\":\"https:\/\/www.pix-star.com\/blog\/wp-content\/uploads\/2024\/06\/Pix-star-blog-faq.jpg\",\"contentUrl\":\"https:\/\/www.pix-star.com\/blog\/wp-content\/uploads\/2024\/06\/Pix-star-blog-faq.jpg\",\"width\":726,\"height\":435,\"caption\":\"FAQ image\"},{\"@type\":[\"WebPage\",\"FAQPage\"],\"@id\":\"https:\/\/www.pix-star.com\/blog\/faq-knowledge-base\/i-am-not-receiving-photos-sent-by-e-mail-to-my-pix-star-account-email-address\/#webpage\",\"url\":\"https:\/\/www.pix-star.com\/blog\/faq-knowledge-base\/i-am-not-receiving-photos-sent-by-e-mail-to-my-pix-star-account-email-address\/\",\"name\":\"I am not receiving photos sent by e-mail to my Pix-Star account \/ email address! 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