{"id":4038,"date":"2024-05-21T16:02:42","date_gmt":"2024-05-21T16:02:42","guid":{"rendered":"https:\/\/www.pix-star.com\/blog\/?p=4038"},"modified":"2024-05-21T16:02:43","modified_gmt":"2024-05-21T16:02:43","slug":"i-am-not-receiving-photos-sent-by-e-mail-to-my-pix-star-account-email-address","status":"publish","type":"post","link":"https:\/\/www.pix-star.com\/blog\/es\/faq-knowledge-base\/no-recibo-fotos-enviadas-por-correo-a-mi-direccion-de-correo-de-cuenta-de-pix-star\/","title":{"rendered":"No recibo las fotos enviadas por correo electr\u00f3nico a mi cuenta Pix-Star \/ direcci\u00f3n de correo electr\u00f3nico."},"content":{"rendered":"<p>Tienes que comprobar algunas cosas.<\/p>\n\n\n\n<p>1- <strong>PRIMERA<\/strong>Con\u00e9ctate a tu cuenta web Pix-Star en www.pix-star.com y comprueba en la bandeja de entrada del correo fotogr\u00e1fico si han llegado las fotos.<\/p>\n\n\n\n<p>\u00bfLos ves ah\u00ed?<\/p>\n\n\n\n<p>Si <strong>no<\/strong> entonces LO MAS PROBABLE ES QUE estes usando una direccion de email equivocada para tu marco, todas las direcciones de email de los marcos Pix-Star tienen este aspecto:<\/p>\n\n\n\n<p>xxxxx@<strong>mypixstar.com<\/strong><\/p>\n\n\n\n<p>donde se eligi\u00f3 \" xxxxx \" al registrar la unidad.<\/p>\n\n\n\n<p>El error habitual es utilizar la extensi\u00f3n:<\/p>\n\n\n\n<p>xxxx@<strong>pix-star.com<\/strong><\/p>\n\n\n\n<p>esto es <strong>WRONG<\/strong> lo hace <strong>NO<\/strong> trabajo.<\/p>\n\n\n\n<p>Si no es que usted no est\u00e1 utilizando la direcci\u00f3n de correo electr\u00f3nico incorrecta a continuaci\u00f3n, comprobar si recibe en su buz\u00f3n de correo un mensaje que rebota de la red, puede haber alguna indicaci\u00f3n de error en el interior.<\/p>\n\n\n\n<p>Tambi\u00e9n puede ponerse en contacto con nosotros.<\/p>\n\n\n\n<p>2- <strong>SEGUNDO<\/strong>Si ve la imagen en la bandeja de entrada del correo con foto de su cuenta en www.pix-star.com, significa que nuestro sistema ha descodificado correctamente el correo electr\u00f3nico, \u00a1\u00a1perfecto!<\/p>\n\n\n\n<p>Ahora tienes que comprobar primero que tu marco muestra <strong>EN L\u00cdNEA<\/strong> en la parte superior derecha de la p\u00e1gina web, justo debajo de SALIR.<\/p>\n\n\n\n<p>\u00bfEst\u00e1 EN L\u00cdNEA?<\/p>\n\n\n\n<p>si <strong>s\u00ed<\/strong> entonces espera unos minutos m\u00e1s, deber\u00eda llegar pronto al marco.<\/p>\n\n\n\n<p>Si el marco es <strong>FUERA DE L\u00cdNEA<\/strong>significa que no puede acceder a nuestros servidores, normalmente es un problema con la conexi\u00f3n Wi-Fi del marco.<\/p>\n\n\n\n<p>Puede comprobarlo, tambi\u00e9n puede intentar reiniciar el cuadro desenchufando el cable de alimentaci\u00f3n durante 15 segundos.<\/p>\n\n\n\n<p>Si sigue sin encontrar el motivo, p\u00f3ngase en contacto con nosotros por correo electr\u00f3nico; no olvide facilitarnos su direcci\u00f3n de correo electr\u00f3nico de Pix-Star. Nosotros le ayudaremos.<\/p>","protected":false},"excerpt":{"rendered":"<p>Tienes que comprobar varias cosas. 1- PRIMERO, entra en tu cuenta web de Pix-Star en www.pix-star.com y mira en la bandeja de entrada del correo de fotos si han llegado las fotos. \u00bfLas ves all\u00ed? Si no es as\u00ed, lo M\u00c1S PROBABLE es que est\u00e9s utilizando una direcci\u00f3n de correo electr\u00f3nico incorrecta para tu marco, todas las direcciones de correo electr\u00f3nico de los marcos Pix-Star tienen el aspecto [...].<\/p>","protected":false},"author":4,"featured_media":4146,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[11],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v16.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pix-star.com\/blog\/es\/faq-knowledge-base\/no-recibo-fotos-enviadas-por-correo-a-mi-direccion-de-correo-de-cuenta-de-pix-star\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"I am not receiving photos sent by e-mail to my Pix-Star account \/ email address! - Pix-Star.com\" \/>\n<meta property=\"og:description\" content=\"You need to check a few things. 1- FIRST, log in your Pix-Star web account at www.pix-star.com and see in the photo-mail inbox if the pictures have arrived. 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If not then MOST PROBABLY you are using the wrong email address for your frame, all Pix-Star frames email address look like [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.pix-star.com\/blog\/es\/faq-knowledge-base\/no-recibo-fotos-enviadas-por-correo-a-mi-direccion-de-correo-de-cuenta-de-pix-star\/\" \/>\n<meta property=\"og:site_name\" content=\"Pix-Star Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/PixstarUSA\/\" \/>\n<meta property=\"article:published_time\" content=\"2024-05-21T16:02:42+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-05-21T16:02:43+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.pix-star.com\/blog\/wp-content\/uploads\/2021\/04\/logo3.png\" \/>\n\t<meta property=\"og:image:width\" content=\"300\" \/>\n\t<meta property=\"og:image:height\" content=\"122\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minuto\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.pix-star.com\/blog\/#organization\",\"name\":\"Pix-Star\",\"url\":\"https:\/\/www.pix-star.com\/blog\/\",\"sameAs\":[\"https:\/\/www.facebook.com\/PixstarUSA\/\",\"https:\/\/www.instagram.com\/pixstarframe\/\"],\"logo\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/www.pix-star.com\/blog\/#logo\",\"inLanguage\":\"es\",\"url\":\"https:\/\/www.pix-star.com\/blog\/wp-content\/uploads\/2021\/04\/logo3.png\",\"contentUrl\":\"https:\/\/www.pix-star.com\/blog\/wp-content\/uploads\/2021\/04\/logo3.png\",\"width\":300,\"height\":122,\"caption\":\"Pix-Star\"},\"image\":{\"@id\":\"https:\/\/www.pix-star.com\/blog\/#logo\"}},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.pix-star.com\/blog\/#website\",\"url\":\"https:\/\/www.pix-star.com\/blog\/\",\"name\":\"Pix-Star Blog\",\"description\":\"Pix-Star | The best WiFi digital picture frame, for the whole family\",\"publisher\":{\"@id\":\"https:\/\/www.pix-star.com\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.pix-star.com\/blog\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"es\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/www.pix-star.com\/blog\/faq-knowledge-base\/i-am-not-receiving-photos-sent-by-e-mail-to-my-pix-star-account-email-address\/#primaryimage\",\"inLanguage\":\"es\",\"url\":\"https:\/\/www.pix-star.com\/blog\/wp-content\/uploads\/2024\/06\/Pix-star-blog-faq.jpg\",\"contentUrl\":\"https:\/\/www.pix-star.com\/blog\/wp-content\/uploads\/2024\/06\/Pix-star-blog-faq.jpg\",\"width\":726,\"height\":435,\"caption\":\"FAQ image\"},{\"@type\":[\"WebPage\",\"FAQPage\"],\"@id\":\"https:\/\/www.pix-star.com\/blog\/faq-knowledge-base\/i-am-not-receiving-photos-sent-by-e-mail-to-my-pix-star-account-email-address\/#webpage\",\"url\":\"https:\/\/www.pix-star.com\/blog\/faq-knowledge-base\/i-am-not-receiving-photos-sent-by-e-mail-to-my-pix-star-account-email-address\/\",\"name\":\"I am not receiving photos sent by e-mail to my Pix-Star account \/ email address! 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