{"id":4038,"date":"2024-05-21T16:02:42","date_gmt":"2024-05-21T16:02:42","guid":{"rendered":"https:\/\/www.pix-star.com\/blog\/?p=4038"},"modified":"2024-05-21T16:02:43","modified_gmt":"2024-05-21T16:02:43","slug":"i-am-not-receiving-photos-sent-by-e-mail-to-my-pix-star-account-email-address","status":"publish","type":"post","link":"https:\/\/www.pix-star.com\/blog\/de\/faq-wissensdatenbank\/ich-empfange-keine-fotos-per-e-mail-an-mein-pix-star-konto-email-adresse\/","title":{"rendered":"Ich erhalte keine Fotos, die per E-Mail an mein Pix-Star-Konto \/ meine E-Mail-Adresse gesendet wurden!"},"content":{"rendered":"<p>Sie m\u00fcssen ein paar Dinge \u00fcberpr\u00fcfen.<\/p>\n\n\n\n<p>1- <strong>ZUERST<\/strong>Loggen Sie sich in Ihr Pix-Star Web-Konto unter www.pix-star.com ein und sehen Sie im Foto-Posteingang, ob die Bilder angekommen sind.<\/p>\n\n\n\n<p>Siehst du sie dort?<\/p>\n\n\n\n<p>Wenn <strong>nicht<\/strong> dann verwenden Sie h\u00f6chstwahrscheinlich die falsche E-Mail-Adresse f\u00fcr Ihren Rahmen, denn alle Pix-Star-Rahmen-E-Mail-Adressen sehen so aus:<\/p>\n\n\n\n<p>xxxxx@<strong>mypixstar.com<\/strong><\/p>\n\n\n\n<p>wobei die \" xxxxx \" bei der Registrierung des Ger\u00e4ts gew\u00e4hlt wurde.<\/p>\n\n\n\n<p>Der \u00fcbliche Fehler besteht darin, die Erweiterung zu verwenden:<\/p>\n\n\n\n<p>xxxx@<strong>pix-star.de<\/strong><\/p>\n\n\n\n<p>dies ist <strong>FALSCH<\/strong> das tut es <strong>NICHT<\/strong> Arbeit.<\/p>\n\n\n\n<p>Wenn Sie nicht die falsche E-Mail-Adresse verwenden, pr\u00fcfen Sie, ob Sie in Ihrem E-Mail-Postfach eine Nachricht erhalten, die vom Netzwerk zur\u00fcckgeschickt wurde.<\/p>\n\n\n\n<p>Sie k\u00f6nnen sich auch an uns wenden.<\/p>\n\n\n\n<p>2- <strong>SECOND<\/strong>Wenn Sie das Bild im Foto-Eingang Ihres Kontos auf www.pix-star.com sehen, dann bedeutet das, dass die E-Mail von unserem System richtig entschl\u00fcsselt wurde, perfekt!!!<\/p>\n\n\n\n<p>Nun m\u00fcssen Sie zun\u00e4chst \u00fcberpr\u00fcfen, ob Ihr Rahmen <strong>ONLINE<\/strong> im oberen rechten Teil der Webseite, direkt unter LOG OUT.<\/p>\n\n\n\n<p>Ist es ONLINE?<\/p>\n\n\n\n<p>wenn <strong>ja<\/strong> dann warten Sie einfach noch ein paar Minuten, dann sollte es bald im Rahmen ankommen.<\/p>\n\n\n\n<p>Wenn der Rahmen <strong>OFFLINE<\/strong>bedeutet dies, dass er nicht auf unsere Server zugreifen kann. Normalerweise handelt es sich um ein Problem mit der Wi-Fi-Verbindung des Rahmens.<\/p>\n\n\n\n<p>Sie k\u00f6nnen auch versuchen, den Rahmen neu zu starten, indem Sie das Netzkabel 15 Sekunden lang aus der Steckdose ziehen.<\/p>\n\n\n\n<p>Wenn Sie den Grund nicht finden k\u00f6nnen, kontaktieren Sie uns per E-Mail. Vergessen Sie nicht, Ihre Pix-Star-E-Mail-Adresse anzugeben. Wir werden Ihnen dann weiterhelfen.<\/p>","protected":false},"excerpt":{"rendered":"<p>Sie m\u00fcssen ein paar Dinge \u00fcberpr\u00fcfen. 1- ZUERST loggen Sie sich in Ihr Pix-Star-Webkonto unter www.pix-star.com ein und sehen Sie im Foto-Posteingang nach, ob die Bilder angekommen sind. Siehst du sie dort? Wenn nicht, dann verwenden Sie h\u00f6chstwahrscheinlich die falsche E-Mail-Adresse f\u00fcr Ihren Rahmen. Alle Pix-Star-Rahmen-E-Mail-Adressen sehen aus wie [...]<\/p>","protected":false},"author":4,"featured_media":4146,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[11],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v16.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pix-star.com\/blog\/de\/faq-wissensdatenbank\/ich-empfange-keine-fotos-per-e-mail-an-mein-pix-star-konto-email-adresse\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"I am not receiving photos sent by e-mail to my Pix-Star account \/ email address! - Pix-Star.com\" \/>\n<meta property=\"og:description\" content=\"You need to check a few things. 1- FIRST, log in your Pix-Star web account at www.pix-star.com and see in the photo-mail inbox if the pictures have arrived. 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If not then MOST PROBABLY you are using the wrong email address for your frame, all Pix-Star frames email address look like [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.pix-star.com\/blog\/de\/faq-wissensdatenbank\/ich-empfange-keine-fotos-per-e-mail-an-mein-pix-star-konto-email-adresse\/\" \/>\n<meta property=\"og:site_name\" content=\"Pix-Star Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/PixstarUSA\/\" \/>\n<meta property=\"article:published_time\" content=\"2024-05-21T16:02:42+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-05-21T16:02:43+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.pix-star.com\/blog\/wp-content\/uploads\/2021\/04\/logo3.png\" \/>\n\t<meta property=\"og:image:width\" content=\"300\" \/>\n\t<meta property=\"og:image:height\" content=\"122\" \/>\n<meta name=\"twitter:label1\" content=\"Gesch\u00e4tzte Lesezeit\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 Minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.pix-star.com\/blog\/#organization\",\"name\":\"Pix-Star\",\"url\":\"https:\/\/www.pix-star.com\/blog\/\",\"sameAs\":[\"https:\/\/www.facebook.com\/PixstarUSA\/\",\"https:\/\/www.instagram.com\/pixstarframe\/\"],\"logo\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/www.pix-star.com\/blog\/#logo\",\"inLanguage\":\"de-DE\",\"url\":\"https:\/\/www.pix-star.com\/blog\/wp-content\/uploads\/2021\/04\/logo3.png\",\"contentUrl\":\"https:\/\/www.pix-star.com\/blog\/wp-content\/uploads\/2021\/04\/logo3.png\",\"width\":300,\"height\":122,\"caption\":\"Pix-Star\"},\"image\":{\"@id\":\"https:\/\/www.pix-star.com\/blog\/#logo\"}},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.pix-star.com\/blog\/#website\",\"url\":\"https:\/\/www.pix-star.com\/blog\/\",\"name\":\"Pix-Star Blog\",\"description\":\"Pix-Star | The best WiFi digital picture frame, for the whole family\",\"publisher\":{\"@id\":\"https:\/\/www.pix-star.com\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.pix-star.com\/blog\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"de-DE\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/www.pix-star.com\/blog\/faq-knowledge-base\/i-am-not-receiving-photos-sent-by-e-mail-to-my-pix-star-account-email-address\/#primaryimage\",\"inLanguage\":\"de-DE\",\"url\":\"https:\/\/www.pix-star.com\/blog\/wp-content\/uploads\/2024\/06\/Pix-star-blog-faq.jpg\",\"contentUrl\":\"https:\/\/www.pix-star.com\/blog\/wp-content\/uploads\/2024\/06\/Pix-star-blog-faq.jpg\",\"width\":726,\"height\":435,\"caption\":\"FAQ image\"},{\"@type\":[\"WebPage\",\"FAQPage\"],\"@id\":\"https:\/\/www.pix-star.com\/blog\/faq-knowledge-base\/i-am-not-receiving-photos-sent-by-e-mail-to-my-pix-star-account-email-address\/#webpage\",\"url\":\"https:\/\/www.pix-star.com\/blog\/faq-knowledge-base\/i-am-not-receiving-photos-sent-by-e-mail-to-my-pix-star-account-email-address\/\",\"name\":\"I am not receiving photos sent by e-mail to my Pix-Star account \/ email address! 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